How to Book Your Car Service or eSafety Check Online (Fast & Easy)
At One Touch Mechanical & Tyres, we know your time is precious. That’s why we’ve made booking your car service or eSafety check faster, simpler, and more convenient than ever, all with a few clicks. In this post, we walk you through exactly how to book online, step by step, and answer the most common questions. It only takes a couple of minutes, no phone calls, no waiting
Why book online?
- Speed & convenience. You can fill out your booking at 2 am, at your desk, or while you’re on the go (you don’t have to call during business hours).
- Transparent scheduling. See available dates and times straight away, choose what suits you best.
- Automatic reminders. Get confirmation and reminders so you don’t forget your appointment.
- Peace of mind. Your slot is reserved, and our team is ready when you arrive.
We integrate our online booking system (via Square) right on our website for seamless experience.

Step-by-Step: How to Book a Service or eSafety Check
Here’s how to schedule your vehicle service or rego/eSafety check online in just minutes:
- Go to the One Touch Mechanical & Tyres website
- Visit onetouchmec.com.au. On the homepage menu, click “Book a Service” or “Book eSafety Online”.
- Select your service type
- Choose whether you want a general service, logbook service, tyre or wheel service, or an eSafety / rego check. If you want both a service and eSafety check, select the combined option (e.g. “Standard Service + Rego Check” is listed).
- Pick a date and time
- The system will display available dates and time slots. Choose whichever suits your schedule best.
- Tip: booking in advance ensures a better chance at your preferred time.
- Enter your vehicle details
- You’ll be asked for your vehicle make, model, year, registration number, and any particular concerns (for example: “brakes squeak,” “check engine light on,” etc.).
- Provide your contact details
- Fill in your name, phone number and email address. This ensures you’ll get confirmation and reminder notices.
- Review and confirm
- Double-check your selection (service type, date, time, vehicle info). Then click “Confirm Booking” (or equivalent).
- Receive confirmation and reminders
- You’ll get an immediate confirmation email (or SMS) with your booking details. We’ll also send reminders as the appointment approaches.
- Show up at your appointment
- Bring your car in at the scheduled date/time. We’ll take care of everything. Diagnostics, servicing, repairs, and eSafety checks. We only use quality parts and professional service.
What Happens at Your Appointment?
Once you’re here, here’s a typical flow:
- We begin with a diagnostic check (especially important for diesel models).
- Our team communicates with you before any major work begins. We’ll always provide a quote for your approval.
- After you approve, we complete the service or repair using premium parts.
- Finally, we check everything again and hand your car back, ready to hit the road.
Frequently Asked Questions (FAQs)
Can I book outside of normal business hours?
Yes! That’s one of the best benefits of our online booking system. You can book anytime, day or night, without needing to call us during office hours
How far in advance do I need to book?
We recommend booking at least a few days ahead to secure your preferred time slot, especially for full services or eSafety checks. But if there’s availability, same-week bookings are often possible.
Can I change or cancel my booking?
Yes. Just refer to your confirmation email or SMS, click the “modify/cancel” link, and follow prompts to reschedule or cancel.
Do I need to pay a deposit?
Usually, no. Our system doesn’t require deposits for standard bookings. You’ll pay when the service is completed, unless a special arrangement is made
What if my preferred slot is full?
If your desired time is unavailable, book the closest slot and call us to ask if there’s any flexibility. We sometimes can fit you in or notify you if something frees up.
What should I bring on the day?
Just bring your car key and any service history or notes about issues you’ve noticed (noises, warning lights, etc.).
Is an eSafety (rego) check included?
Absolutely. We specialise in diesel engines (as well as petrol) and service all makes and models. : Yes. You can choose a Standard Service + Rego Check option that bundles an eSafety inspection into your service.
Do you service diesel vehicles and all makes/models?
Absolutely. We specialise in diesel engines (as well as petrol) and service all makes and models.
Tips for a Smooth Online Booking:
- You can use a desktop, tablet or mobile device to make a booking.
- Have your vehicle details (make, model, registration) ready, it saves time.
- Book early for peak times (e.g. Mondays or late afternoons).
- Keep an eye on your inbox or SMS for reminders and updates.
Final Thoughts
Booking a car service or eSafety check shouldn’t be a chore, and with One Touch Mechanical & Tyres, it isn’t. Our online booking system is designed to be fast, convenient, and transparent. In just a few clicks you can lock in a time that works for you, all without phone calls or back-and-forth.
If you ever have questions or run into any issues while booking, give us a call at 0432 341 195, or drop us an email at customerservice@onetouchmec.com.au, and we’ll be happy to help.
Drive safe and we look forward to servicing your vehicle soon!

